Shipping Policy for Sumitra Zari House

Welcome to Sumitra Zari House! We aim to provide an exceptional shopping experience for all our customers. Our shipping policy outlines important details about our shipping practices for orders placed on our e-commerce website.

Shipping Locations: We ship to all major cities and towns across India. Currently, we do not offer international shipping.

Shipping Charges:

  • Free Shipping: On orders above ₹3,000.
  • Standard Shipping: ₹100 for orders below ₹3,000.

Delivery Timeframe:

  • Standard Delivery: 5-7 business days.
  • Expedited Delivery: 2-3 business days (additional charges apply).

Order Processing: All orders are processed and shipped  within 2-3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order on our website or the courier partner’s website.

Shipping Partners: We partner with reliable courier services to ensure timely delivery of your orders.

Delivery Issues: If you experience any issues with your delivery, such as delays or damaged goods, please contact our customer service team at:

Undeliverable Packages: In cases where a package is returned to us as undeliverable due to incorrect address, the customer will be responsible for additional shipping charges for re-shipping the package.

Return & Exchange Policy: For information on returning or exchanging items, please refer to our Return & Exchange Policy on our website.

Customer Support: Our customer service team is available to assist you with any questions or concerns. Contact us at:

Contact Us: Sumitra Zari House
Shop No. 1, Trimurti Road, Sanjay Nagar, Bareilly, Pin: 243005
Website: sumitrasareez.co.in

Thank you for shopping with Sumitra Zari House. We look forward to serving you!

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